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sahanInformation Technology
Solution 04 of 15

Hotel Management System

Front desk, rooms, restaurant and accounts — one guest record. A property-management system for hotels, lodges and guest houses: online booking, front-desk check-in, housekeeping, restaurant and bar POS, and night audit, all posting to the guest folio and the books.

Hotel Management System: Front-desk room rack (sample screen with illustrative data)
Hotel Management System: Front-desk room rack (sample screen with illustrative data)
Front-desk room rack · Every room, guest and status on one screen.

Sample screen with illustrative data

rooms, food, laundry and extras
1 folio
direct booking engine on your website
Online
group reports for owners
Multi-property
Built for
  • Hotels, resorts and lodges
  • Guest houses and serviced apartments
  • Restaurants and bars inside hotels
  • Owners managing several properties
Hotel Management · Modules

12 modules, one integrated system

Each module feels familiar, shares data and is supported by the same team.

  1. 01

    Reservations

    Direct, walk-in, corporate and agency bookings.

    Shares data with 11 more modules

  2. 02

    Front desk

    Check-in/out, ID scan, room move and key cards.

  3. Room rack

    Live room status by floor with one-click actions.

  4. Housekeeping

    Cleaning tasks, inspection and lost & found.

  5. Restaurant & bar POS

    Table orders, kitchen tickets, charge to room.

  6. Guest folio

    All charges, deposits and split bills in one place.

  7. Booking engine

    Commission-free booking from your own website.

  8. Rates & packages

    Seasonal rates, meal plans and corporate contracts.

  9. Inventory & stores

    Food, beverage and amenity stock control.

  10. Night audit

    Automatic day close and revenue posting.

  11. Guest CRM

    Preferences, loyalty and feedback.

  12. Owner reports

    Occupancy, ADR, RevPAR and profit by outlet.

Hotel Management · Sample screens

Inside Hotel Management

Sample screens with illustrative data, with the key details called out.

Hotel Management System: Front-desk room rack (sample screen with illustrative data)
Hotel Management System: Front-desk room rack (sample screen with illustrative data)

Sample screen with illustrative data

Screen 01 / 02

Front-desk room rack

Every room, guest and status on one screen.

  1. 1Colour-coded status by floor
  2. 2Check-in, move or extend in one click
  3. 3Housekeeping updates in real time
Hotel Management System: Owner dashboard (sample screen with illustrative data)
Hotel Management System: Owner dashboard (sample screen with illustrative data)

Sample screen with illustrative data

Screen 02 / 02

Owner dashboard

Occupancy, ADR, RevPAR and revenue mix across outlets.

  1. 1Occupancy and rate trends vs last year
  2. 2Revenue by rooms, F&B and conference
  3. 3Group and corporate booking pipeline
  4. 4Multi-property consolidation
  5. 5Night audit posts to accounting
Hotel Management · How it works

From first request to final report

  1. 01

    Book

    Online, phone, walk-in or agency

  2. 02

    Check in

    ID captured, room and key assigned

  3. 03

    Stay

    Food, laundry and extras charged to room

  4. 04

    Check out

    Folio settled by cash, card or wallet

  5. 05

    Audit

    Night audit closes the day automatically

Results for our clients

Result 01

Higher occupancy from direct bookings

Result 02

No lost charges or leakage

Result 03

Clear numbers for owners

Built on one platform

Every Sahan system is built on one platform

So each new module you add feels familiar, shares data and is supported by the same team.

How the platform fits together
  • Multilingual

    Somali, Amharic, English and Arabic, including right-to-left.

  • Role-based security

    Granular permissions, two-factor login, full audit logs.

  • Web + mobile

    Responsive web plus Flutter apps for Android and iOS.

  • Offline-ready

    Field apps keep working without a connection.

  • Payments & SMS

    Mobile money, bank and SMS notifications built in.

  • Dashboards

    Real-time KPIs and exportable reports everywhere.