Connections, meters, billing and field service for water utilities. A complete customer and operations platform for water supply and sewerage offices: from a new-connection request to meter reading, billing, mobile payment and leakage repair — already serving 10,000+ customers in Gode.
Sample screen with illustrative data
Each module feels familiar, shares data and is supported by the same team.
Accounts, connection type, tariff class and history.
Shares data with 11 more modules
Online request, site survey, quotation and installation.
Meter inventory, installation, replacement and reading.
Offline mobile reading with photo and GPS proof.
Block tariffs, penalties, adjustments and bill printing.
Pay by wallet app or USSD, auto-reconciled.
Customer reports with photo, auto-dispatch to technicians.
Crew assignment, materials used and completion proof.
Borehole, reservoir and pump production logs.
Produced vs billed analysis by zone.
Bills, payments, requests and outage notices.
Collection rate, arrears and service KPIs.
Sample screens with illustrative data, with the key details called out.
Sample screen with illustrative data
Customers, billing, collection and leak reports in one view.
Sample screen with illustrative data
See the bill, pay with a mobile wallet and report leaks with a photo.
Customer applies for a connection
Survey, quotation and meter fitted
Meter read offline on mobile
Bill by SMS, paid by wallet or USSD
Leaks dispatched and closed with proof
Higher collection rate
Less non-revenue water
Faster leak repair
So each new module you add feels familiar, shares data and is supported by the same team.
How the platform fits togetherSomali, Amharic, English and Arabic, including right-to-left.
Granular permissions, two-factor login, full audit logs.
Responsive web plus Flutter apps for Android and iOS.
Field apps keep working without a connection.
Mobile money, bank and SMS notifications built in.
Real-time KPIs and exportable reports everywhere.
